# Request to edit reviews

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**Who can use this feature?**

This feature is available in **all plans**.
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### Enabling "Confirm Edit Review" Notifications

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This step is required for requesting edits
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Step 1: Access the Air Reviews app settings.

Step 2: Locate the "Notifications" section.

Step 3: Enable the "Confirm edit review" option.

<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2FMBgI4Va3rTqlHALehMZJ%2FAR%20-%20edit%20rv%20-%20enable%20noti.png?alt=media&#x26;token=46a395f7-cdbb-43bf-9e9b-e8b12654d517" alt=""><figcaption></figcaption></figure>

## 1. Navigate to Manage Reviews

Head to the Air Reviews app and select "**Manage Reviews**" from the left-hand menu.

<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2F7r0gTM87pSoOltgqzrVQ%2FAR%20-%20Edit%20rv%20-%20start.png?alt=media&#x26;token=ab7d13d2-241b-4139-948d-4226ea9033b9" alt=""><figcaption></figcaption></figure>

## &#x20;2. Request Edit

Locate the review you want to request an edit for.

Click the "**Request to edit**" button within the review's action menu.

<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2FG0hUAw3knuUYgentaUwv%2Fimage.png?alt=media&#x26;token=2b9931c8-bf05-4566-95b4-627201651213" alt=""><figcaption></figcaption></figure>

## 3. Edit Details

Make any necessary changes to the content.

State your request clearly in the box "**Request to edit review**" and explain why the change is needed and encourages customer approval.

Once satisfied with your edits, click "**Send request**" to send an email notification to the customer.

<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2FdB72pdpjW5MXe8q21CVl%2Fimage.png?alt=media&#x26;token=05ec8034-ea99-4977-b8c7-844fe2759264" alt=""><figcaption></figcaption></figure>

## 4.  Confirm Request

A final confirmation pop-up appears. Click "Agree" to send the edit request to the customer.

<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2FlgEfrls2ags7GmUCFWxa%2FAR%20-%20Edit%20rv%20-%20agree.png?alt=media&#x26;token=6937b4b3-dd7f-40e6-b6ec-556c787e71d7" alt=""><figcaption></figcaption></figure>

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**Note**: Reviews imported from Amazon/ AliExpress will not be allowed to edit.
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<figure><img src="https://3743440187-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVvJ89NUauGqmhX7UzkgE%2Fuploads%2FkJI67vItF2XKlEPxNpvr%2FAR%20-%20Edit%20rv%20-%20note.png?alt=media&#x26;token=24c82bf0-3d92-434c-b0e7-2a8b1e308345" alt=""><figcaption></figcaption></figure>

*By following these steps, you can easily request edits to customer reviews while ensuring a smooth and transparent communication process!*