# Quick start

The Air Reviews app starts from the **homepage**, and it acts as your central hub, giving you everything you need to manage your customer reviews and boost your store's success. Here's what you can find:

{% tabs %}
{% tab title="Quickstart" %}
This is where you are in! Our user-friendly Quickstart guide walks you through the essential steps of setting up Air Reviews. Get started collecting valuable customer feedback in no time.\
\
\&#xNAN;*View **Quickstart** by scrolling down this page.*
{% endtab %}

{% tab title="24/7 Helpdesk" %}
Need a helping hand? Our friendly and knowledgeable Helpdesk team is available around the clock via the "Chat with us" button. They're happy to answer your questions and guide you through any challenges.

If you want to read our instructions in detail, click [**Read guide**](https://docs.avada.io/air-product-reviews)**.**
{% endtab %}
{% endtabs %}

<figure><img src="/files/g1HQgKDi0I5qoaaFDSTQ" alt=""><figcaption></figcaption></figure>

#### At a glance

The metrics row at the top of the homepage gives you a snapshot of your review program:

* **Latest reviews** — the most recent reviews customers have submitted
* **Conversion rate** — % of review requests that turned into a published review, with quick links to *Requests sent* and *Reviews collected*
* **Unrequested Orders** — orders that haven't been asked for a review yet, plus *Failed requests* and *Waiting requests*

#### Quickstart (2 steps)

The Quickstart card walks you through the minimum setup to start showing reviews on your store.

**Step 1 — Enable app**

Click **Activate app** on the Quickstart card. This automatically turns on the Air Reviews app embed in your active theme — no need to open the theme editor manually.

After it runs, click **Refresh status** to confirm.

<figure><img src="/files/xDasOixLToJ9wtPlSRpS" alt=""><figcaption></figcaption></figure>

**Step 2 — Add review box widget**

The review box is the main widget that displays reviews on your product pages.

Click **Add review box** on the Quickstart card. You'll be taken straight to your theme editor with the review box block pre-loaded — choose where you want it on the product page and click **Save**.

<figure><img src="/files/fOMEDUq9eHq7pM6l5m7S" alt=""><figcaption></figcaption></figure>

For more layout / styling options, see **Display Reviews** section > **Review box**.

#### What to do next

Once the 2-step Quickstart is done, common next steps are:

* **Collect more reviews** — set up automatic Review request emails, or import existing reviews from AliExpress, Amazon, .XLSX, etc.
* **Customise the look** — adjust colors and typography in Branding
* **Add more widgets** — Star rating, Review carousel, All reviews page, and more

#### Get help

* **Chat with us** — in-app live chat from the Helpdesk card on homepage
* **Read guide** — opens this help center
* **What's new** — click the *What's new* button at the top of the homepage to see the latest features (currently 46 updates available)
* **Change language** — use the ***App language*** selector at the top right to switch the admin UI language

{% hint style="info" %}
Can't find what you're looking for? Reach out to our Customer Success team for 24/7 assistance via email and in-app live chat.&#x20;

Or browse our [Frequently Asked Questions (FAQs)](broken://pages/t66GuIoV5MATqprvBwat) for answers.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.airreviews.io/getting-started/quick-start.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.