# Joy Loyalty

{% hint style="success" %}
Make sure that you have both apps on your store

* Air Reviews: <https://apps.shopify.com/air-reviews>
* Joy: <https://apps.shopify.com/joyio>
  {% endhint %}

## **1. Connect Air Reviews to Joy Loyalty**

Open the **Air Reviews** app.

From the left menu, select '**Integrations**' and then choose '**Joy Loyalty**'.

<figure><img src="/files/uL0BUJkWMna0bGqlyXtW" alt=""><figcaption></figcaption></figure>

At **Step 1,** Copy the App ID and Secret Key provided.

At **Step 2,** click the embed link to be directed to Joy Loyalty app.

<figure><img src="/files/QoxywO8luqp3wesKM77g" alt=""><figcaption></figcaption></figure>

## **2. Connect in Joy Loyalty app**

In the **Integration** menu of Joy Loyalty app, click on the **Air Reviews** app box.

<figure><img src="/files/eU32kAt1xCBJLDfCy5kY" alt=""><figcaption></figcaption></figure>

Paste the **App ID** and **Secret Key** just copied from the Air Reviews app into the corresponding box.

Click "**Connect**' button to finish integrating.

<figure><img src="/files/YwrMxfFjXnQsHJ1qx2nk" alt=""><figcaption></figcaption></figure>

## **3. Set up reward program for reviews**

Head to the "**Reward programs**" on the left hand menu.

Click on "**Add more"** button if you have not set up **Write review** reward program.

<figure><img src="/files/mn3fmLadJ7057qmRaX9q" alt=""><figcaption></figcaption></figure>

Select **Write review** program.

<figure><img src="/files/C8oitZfjnifhyrDDE9V1" alt=""><figcaption></figcaption></figure>

Head to **Reviews app** section, select **Air Reviews** app and update other settings as you wish.

Don’t forget to hit the **Save** or **Turn on** button.

<figure><img src="/files/vcCy7hZXgYFuOtqvGVq7" alt=""><figcaption></figcaption></figure>

*By following these steps, you can automatically reward your customers with different points for the reviews they leave, which can enhance your review conversion rates.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.airreviews.io/integrations/loyalty-apps/joy-loyalty.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
