> For the complete documentation index, see [llms.txt](https://help.airreviews.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.airreviews.io/integrations/loyalty-apps/joy-loyalty.md).

# Joy Loyalty

{% hint style="success" %}
Make sure that you have both apps on your store

* Air Reviews: <https://apps.shopify.com/air-reviews>
* Joy: <https://apps.shopify.com/joyio>
  {% endhint %}

## **1. Connect Air Reviews to Joy Loyalty**

Open the **Air Reviews** app.

From the left menu, select '**Integrations**' and then choose '**Joy Loyalty**'.

<figure><img src="/files/uL0BUJkWMna0bGqlyXtW" alt=""><figcaption></figcaption></figure>

At **Step 1,** Copy the App ID and Secret Key provided.

At **Step 2,** click the embed link to be directed to Joy Loyalty app.

<figure><img src="/files/QoxywO8luqp3wesKM77g" alt=""><figcaption></figcaption></figure>

## **2. Connect in Joy Loyalty app**

In the **Integration** menu of Joy Loyalty app, click on the **Air Reviews** app box.

<figure><img src="/files/eU32kAt1xCBJLDfCy5kY" alt=""><figcaption></figcaption></figure>

Paste the **App ID** and **Secret Key** just copied from the Air Reviews app into the corresponding box.

Click "**Connect**' button to finish integrating.

<figure><img src="/files/YwrMxfFjXnQsHJ1qx2nk" alt=""><figcaption></figcaption></figure>

## **3. Set up reward program for reviews**

Head to the "**Reward programs**" on the left hand menu.

Click on "**Add more"** button if you have not set up **Write review** reward program.

<figure><img src="/files/mn3fmLadJ7057qmRaX9q" alt=""><figcaption></figcaption></figure>

Select **Write review** program.

<figure><img src="/files/C8oitZfjnifhyrDDE9V1" alt=""><figcaption></figcaption></figure>

Head to **Reviews app** section, select **Air Reviews** app and update other settings as you wish.

Don’t forget to hit the **Save** or **Turn on** button.

<figure><img src="/files/vcCy7hZXgYFuOtqvGVq7" alt=""><figcaption></figcaption></figure>

*By following these steps, you can automatically reward your customers with different points for the reviews they leave, which can enhance your review conversion rates.*


---

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