Customer detail pages

Air Reviews provides an admin block extension on customer detail pages that allows merchants to see any reviews submitted by the customer.

Who can use this feature?

This feature is available in all plans.

Introduction

Air Reviews provides an admin block extension that allows merchants to manage customer reviews right from the customer detail pages in Shopify. This feature helps streamline workflows by offering quick access to recent reviews, product pages, and more, without leaving the Shopify admin interface.

1. What is an Admin block extension

Admin block extensions are extensions provided by Shopify partners, which can be integrated right into Shopify admin menus (Orders, Products, Customers). These extensions primarily come as a feature from a Shopify app.

Merchants can utilize these extensions to streamline workflows right from the Shopify admin menus. Merchants can get a shortcut to the app's feature.

2. How does Air Reviews' extension work?

What can be done with Air Reviews' extension?

• Catch a quick glimpse of the customer's recent reviews

• Quickly Publish/ Unpublish recent reviews

• Open the corresponding product page of the review

• Direct to all reviews submitted by the customer in Air Reviews app

2.1. Add the extension, change status and view review

This is how merchants can quickly set up and utilize the extension from Air Reviews

• Navigate to a Customer Detail Page in your Shopify admin.

• Click on the App Block to add the Air Reviews extension.

• Once added, you can use the extension to change the status (Publish/Unpublish) of recent reviews or view them directly.

Please follow and interact with the guide below to learn the feature in detail:

Add the extension, change status and view review

Tip: You can pin the Air Reviews extension block to keep it visible on the customer detail page, even after navigating away.

2.2. View product page and direct to all reviews submitted by the customer

Merchants can also:

1. View the Product Page: Access the product page corresponding to the review with a single click.

2. View All Submitted Reviews: Quickly direct to all reviews submitted by the customer in the Air Reviews app for further management.

Please follow and interact with the guide below to learn the feature in detail:

View product page and direct to all reviews submitted by the customer

Conclusion

The Air Reviews admin block extension makes it easier for merchants to manage customer reviews without leaving the Shopify admin interface. With quick access to reviews and product pages, you can efficiently handle customer feedback and ensure a smooth review management process. For more information, follow the interactive guides or contact our support team.