# Dynamic question

### What is the Feature

Dynamic Prompts is a feature that automatically adjusts review questions based on the star rating a customer gives. For example, when a customer leaves a 5-star rating, they might see "What did you like best?" while a 3-star rating might prompt "What could be improved?" This personalized approach helps collect more detailed and relevant feedback.

### Benefits

* More relevant customer feedback
* Higher quality reviews
* Better insights for merchants
* Improved user experience
* More detailed product information
* Higher review completion rates

### Step-by-Step Guide

{% stepper %}
{% step %}

#### **Navigate to** **settings**

* Go to "Display Reviews"
* Click "Submit form"
* Find the "Suggest Keywords" section
  {% endstep %}

{% step %}

#### Configure prompts for each rating level

* Click to expand each rating level (1-5 stars)
* Enter appropriate prompts for each rating
* Keep prompts clear and concise
* Press Enter after each prompt to save it
* Repeat for all rating levels
  {% endstep %}

{% step %}

#### Save your changes

* Review your prompts for each rating
* Click Save at the top of the page
  {% endstep %}
  {% endstepper %}

{% embed url="<https://app.arcade.software/share/OGbe1wHITUkPAmWeidpl>" %}

### Tips for Quality Reviews

* Answer the specific question presented
* Provide concrete examples
* Keep feedback constructive and helpful
* Include details that would help other shoppers

### Conclusion

Dynamic Questions help create more meaningful reviews by asking the right questions at the right time. This approach leads to better quality feedback that helps both merchants improve their products and future customers make informed decisions. Need help? Contact our support team for assistance with the Dynamic Question feature.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.airreviews.io/display-reviews/submit-form/dynamic-question.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.